Department of Hospitality Management

Department of Hospitality Management

The 4-year program in the Department of Hospitality Management was established in August, 2013. Over the past few years, the demand for quality hospitality staff is increasing dramatically in Taiwan. The goal of setting up this department is to provide hotels and restaurants with the best human resources. We hire professional faculty members to teach students real-world experiences with both emphases on theories and practices. Students are required to hone their foreign language and communication skills, to learn local cultures and share their own life experiences. It is hoped that our department will help improve Taiwan’s tourism industry and strengthen our relationship with foreign nations.

1. To produce accomplished graduates who are well prepared with world views and enthusiasm to enter the work force as mid-level managers in hotels and restaurants.
2. To explore the latest trends of hotel and restaurant businesses with practical hotel working models as well as service industry positioning and demand theories.
3. To equip students with independent thinking to cope with ever-changing fads in the restaurant business.
4. To introduce the concept of cultural industry and to fulfill the niche market with unique products.
5. To integrate hotel and restaurant business with local cultures, taking dining services and products into the new level of cultural experiences.6. To enhance the quality of hotels so the tourists can enjoy the local cultures and ways of life, promoting cross-cultural exchange.

Curriculum Design

Hospitality Management students at Chung Chou University of Science and Technology are instructed and advised by a highly qualified faculty who are experts in the field of hospitality. Students are required to take basic business courses to ensure a comprehensive understanding of the field of business. The required hospitality courses introduce students to the dynamic and exciting field of hospitality. Students are allowed to customize their major by choosing from a variety of elective courses. Required and elective courses in hospitality include:

The first year/ course title/ semester hour (sh)

The Workplace Ethical and Professional Ethics 2 sh

Marketing 3 sh

Management 3 sh

Introduction to Hospitality 3 sh

Economics 3 sh

Accounting 3 sh

Business Package Software 3 sh

Laws and Regulations to Hospitality 3 sh

Authentication of the Art of Tea/Coffee 3 sh

The second year / course title/ semester hour (sh)

Front Office in Management and Practicum 3 sh

Human Resource Management for Restaurant/Hotel 3 sh

Food Safety and Hygiene Management 3 sh

English Conversation for Hotel and Restaurant ( I ) 3 sh

Marketing to Digital Multimedia and Website Design 3 sh

Beverage Mixing Method and Practicum 3 sh

Development and Operation to B & D/ Hotel 3 sh

Hotel Housekeeping in Management and Practicum 3 sh

Management and Service for Restaurant 3 sh

English Conversation for Hotel and Restaurant ( II ) 3 sh

Knowledge of Liquor and Wine and Basic Drinking & Mixing Methods 3 sh

Cooking and Baking Practicum ( I ) 3 sh

Conference and Banquet Practicum 3 sh

Research Methods for Hotel and Restaurant 3 sh

Hotel Reception and International Etiquette 3 sh

Conference and Banquet Practicum 3 sh

Introduction to Convention and Practicum 3 sh

The third year / course title semester hour (sh)

Financial Management for Restaurant/Hotel 3 sh

Special Projects(I) 2 sh

Japanese Conversation for Hotel and Restaurant ( I ) 3 sh

Environment Esthetics for Hotel and Restaurant 3 sh

Consumer Psychology for Hospitality Marketing 3 sh

Cooking and Baking Practicum ( II ) 3 sh

Environment Esthetics for Hotel and Restaurant 3 sh

Consumer Psychology for Hospitality Marketing 3 sh

Private Butler Serving 3 sh

Special Projects(II) 2 sh

Purchasing for Restaurant/Hotel Practicum 3 sh

Condition Shift and Event Processing to Emergencies 2 sh

Japanese Conversation for Hotel and Restaurant ( II ) 3 sh

Hospitality and Culture 3 sh

Complex Restaurant and Gourmandise Project and Planning 3 sh

Leisure Hotel and Recreation Project and Planning 3 sh

 

The fourth year / course title semester hour (sh)

Extracurricular Intern 3 sh

Facility Management and Maintaining for Hospitality 2 sh

Safety and Privacy Management for Hospitality 3 sh

Chain Stores Management for Hospitality 3 sh

Leadership Command and Communicative and Coordinate Skills 3 sh

Employment and Career Planning counseling for Hospitality 3 sh

Development and Design for Hotel and Restaurant 3 sh

There are 2 professional programs for students, including Restaurant Service Management Program and Hotel Service Management Program. All students should got at least 1 professional programs before they graduate from this department. A student will get the professional program certificate when he/she got 25 credits for each professional program.

Restaurant Service Management Program

Hotel Service Management Program

English Conversation for Hotel and Restaurant ( I )( II ) 3 sh

English Conversation for Hotel and Restaurant ( I )( II ) 3 sh

Japanese Conversation for Hotel and Restaurant ( I )( II ) 3 sh

Japanese Conversation for Hotel and Restaurant ( I )( II ) 3 sh

Introduction to Hospitality 3 sh

Introduction to Hospitality 3 sh

Safety and Privacy Management for Hospitality 3 sh

Safety and Privacy Management for Hospitality 3 sh

Sales & chain store operation management 3 sh

E-business 3 sh

Authentication of the Art of Tea/Coffee 3 sh

Front Office in Management and Practicum 3 sh

Management and Service for Restaurant 3 sh

Hotel Housekeeping in Management and Practicum 3 sh

Food Safety and Hygiene Management 3 sh

Development and Operation to B & D/ Hotel 3 sh

Knowledge of Liquor and Wine and Basic Drinking & Mixing Methods 3 sh

Hotel Reception and International Etiquette 3 sh

Beverage Mixing Method and Practicum 3 sh

Conference and Banquet Practicum 3 sh

Cooking and Baking Practicum ( I )( II ) 3 sh

Private Butler Serving 3 sh

Complex Restaurant and Gourmandise Project and Planning 3 sh

Leisure Hotel and Recreation Project and Planning 3 sh 3 sh

Development and Design for Hotel and Restaurant 3 sh

Chain Stores Management for Hospitality 3 sh

Mei-Yen Chiang
Assistant Professor, Chairperson
 

Phone: +886-4-8359000 Ext: 3700
E-mail: angelica@dragon.ccut.edu.tw

Office: D505

 Education

Ph.D. Teaching English to Speaker of Other Languages (TESOL), Queen’s University of Belfast (UK).
M.A. Teaching English to Speaker of Other Languages (TESOL), New York University (USA).
B.A. degree in Dept. English Language, Literature and Linguistics, Providence University (Taiwan).

Experience

Assistant Professor & Chairperson, Dept. Hospitality Management, Chong-Chou University of Science & Technology

Assistant Professor, Dept. Tourism and Leisure Management, Chong-Chou University of Science & Technology

Lecture, Center of General Education, Chong-Chou University of Science & Technology
Lecture, Dept. Applied Foreign Languages, Chong-Chou Institute of Technology
Part-time Lecture, Dept. English, Da-Yeh University


Certificates

Microsoft Office Specialist (MOS) Master
Internet and Computing Core Certifications, IC3
Certification Event & Dinning Planner, CEDP

Certification Leisure & Tourism Industry Trainer, LTIT

Certification International Marketing Strategy Coordinator, IMSC
Certification International Marketing Communication Analyst, IMCA


Expertise
English Language Teaching and Learning
TESOL: Issues in Language Learning
TESOL: Discourse and Pedagogy
Assessment and TestingTheories of Learning

Research Interests

Teaching English to Speaker of Other Languages (TESOL)
English Learning Strategy / Training
Second Language AcquisitionEnglish for Specific Purpose (ESP)